Gien ships all orders using Fedex. We offer two options: Standard shipping through Fedex Ground and 2nd day shipping, within contiguous U.S.

Please note that Gien only ships during business days (Monday-Friday). We do not ship to international addresses, PO boxes and APO boxes.


In order to calculate your shipping charges please refer to the chart below.

      - Charges below are based on the total value of merchandise shipped to each address.

      - Oversized shipping charges may apply to some items due to large size or bulkiness


Shipping destinations within the contiguous US

Merchandise Total ($) Standard shipping 2nd day shipping
Up to $50.00  $8.95  $21.90
$50.01- $100  $12.95  $25.90
$100.01- $150  $16.95  $29.90
$150.01-$200  $19.95  $32.90
$200.01-$250  $24.95  $37.90
$250.01-$300  $27.95  $40.90
$300.01-$400  $34.95  $47.90
> $400.01 & over  $39.95  $52.90


Standard shipping (ground)

Standard shipping normally arrives 3-8 business days after we ship, depending on your location. Deliveries are from Monday through Friday. Orders received by 12pm EST will ship within the next two business days.

We reserve the right to group orders purchased at short intervals if they are to be shipped to the same delivery address.


2-Day Shipping

Orders received by 12pm EST will ship the next business day, and should arrive by Fedex two business days after we ship.  Deliveries are from Monday through Saturday. This option is only available for destinations within contiguous U.S.

Should delivery of goods be delayed, Gien America cannot be held responsible.


Shipping destination Outside of the Contiguous U.S.

If you wish to ship your order to Alaska, Hawaii or Puerto Rico, please contact our Customer Care service at 1-855-430-4436 or We will give you more information about rate and timing depending on your order.

Please note that we do not ship to PO boxes and APO boxes. international addresses.


Tracking your order

Once your order is shipped, we’ll send you a shipment notification by email, which will include your tracking information.


Questions about your order?

If you have any questions regarding your order or our shipping policy, please contact our customer care at 1-855-430-4436 or